Frequently Asked Questions
Where is Five Star Self-Storage located?
Our facility is located at 125 Commercial Ct NE Lenoir, NC 28645. Get to us via Hwy 321, just turn at the Bojangles.
How do I rent a space?
Getting started is easy! You can rent online any time from the comfort of your home, or stop by during office hours call or visit our facility. The online option is easy it allows you to pick your unit, sign our month-to-month lease, choose your gate code, and access hours. The system will email you the facility map.
Do you offer temperature-controlled units?
Yes, we do! It’s perfect for your items that need balanced temperatures to stay in the best quality.
What are the office hours?
In-person office hours are variable. Someone can be reached by phone Monday - Saturday from 9:30 am - 6:30 pm.
Am I required to store long-term?
No, there's no long-term commitment required. Whether you need short-term or long-term storage, we offer flexible options to suit your specific needs.
How do I pay my storage bill?
Paying your storage bill is easy and convenient. We offer online bill pay, allowing you to manage your payments from the comfort of your own home. Or your payment can be made by text or in-person thru the mailslot with your check or money order.
