Facility Reviews Summary

The customer service was polite and helpful and thorough in explaining everything. The email that followed also had all the information in it. We were able to set it up online with no problems. You have 24 hours access.

This location was perfect for our needs. We moved cross-country twice and needed to store the first load in climate-control for several months. We had no problems whatsoever with our stuff in storage. Jeff was very helpful and friendly. I would highly recommend Five Star!

Great Customer Service, very nice and easy to work with. Was able to contact them in person on phone and that was great in this day of everything on the internet. Also was able to make payments on line.

The best storage place around. I felt confident my things were safe, great customer service and a clean facility. If your looking for a good place to store your items and reasonable prices this is the place!

We had storage unit for 3 years and was very satisfied. The units are clean and easy access. Would highly recommend the Five Star Self Storage. Excellent name because they are FIVE STAR.

While out processing from the military and waiting to buy a home for my family . I was in need of a storage unit and it was the easiest process not to mention how clean and well kept .

I rented my storeage unit with ease an had it for 2 or 3 years. Very clean honest folks at this business. My things were just like they were when I stored them. And very good rates as well. Honest caring people. Would recommend this business to everyone.

Loved that it was very clean. Customer service was very nice and professional. Has 24 hour access with additional charge which I didn't mind. Unit was climate controlled. The price was not bad compared to others. Would definitely recommend to others but would also use them again in the future if needed.

Overall everything was good. there were a few problems a few years ago with the gate but that got worked out.

The pricing of the storage unit used, 10x15 was fairly priced. The customer service of this facility is some of the best I've experienced. Got quick answers from the management within a half hour of leaving a message on off hours Sunday morning.

Never had any problems and the price was amazing.

just now I made an online reservation for this unit for the date of 06/15/2020 so why the manager just called and try to strong arm force me to take the unit today “or else” stated his boss wont allow him to honor the online reservation. Last time i checked a reservation was to reserve. I will definitely be contacting the bbb as well as the attorney generals office. With covid-19 and the riots im sure this is not a good way to conduct business during a trying time. Horrible company. Take your business elsewhere. I sure am.

Cant ask for a better place to store things!

Very nice & clean. The only negative is trying to make a left turn onto 321 certain times of the day. Sometimes I would have to turn right, go to the stoplight turn around in the parking lot so I could make a left at the light

Our only complaint is some of our stuff suffered from obvious heat damage. We are not upset as it’s to be expected but better insulation might have been worth a larger price tag.

I rented a unit back in December and was very impressed with everything about the experience. The facility is very well kept, clean and secure. The electronic self serve kiosk makes renting on weekends and after hours extremely easy and, if you have any issues at all, after hours management is just a phone call or text away. The management is very professional as well. The prices are very reasonable, especially for the level of service received. I will definitely use them again and recommend them to friends.

The place is neat. Tech savvy. Everything was quick and efficient. Love the auto gate, touchscreen computer kiosk, and smart phone access online to manage my account. The price is a little higher, but you get your money's worth in convenience and peace of mind.

Loved being able to use the onsite computer to rent my unit. Manager is friendly and helpful but I enjoyed the fact that I could handle most business myself! Good location too.